Covid Victoria update: Technical failure at the vaccination center caused chaos and long queues for 6 hours

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After computer failures caused chaos and severe delays in some centers, Victorians were urged not to wait in long lines at vaccination centers for six hours.

Victorians are urged to insist on obtaining Coronavirus vaccine Although a series of mistakes forced many people to stay away from mass immunization centers.

In the chaos at the Melbourne Convention and Exhibition Centre on Saturday, some people waited up to six hours to get the jab.

Those who arrived without an appointment after 9:30 in the morning were told to return the next day because a computer system malfunction caused long lines outside and along the pedestrian bridge over the Yarra River.

At approximately 1.45 pm, people were allowed to rejoin the queue waiting for admission.

The Royal Melbourne Hospital, which operates the center, posted a tweet just after 3 pm, saying that the center can accommodate pedestrians and the center will remain open until 6 pm.

But the staff turned people out at 4:30 pm, which was called a misinformation.

Health Minister Martin Foley told the Sunday Herald Sun: “I have to be patient with everyone’s message.

“If you cannot get the vaccine today, please call the hotline later.

“If you can’t get through, please book through your local GP network or follow the appointment time through the department’s website-you will be able to vaccinate, and we are adding additional capabilities to help ensure this.”

The malfunction of the Microsoft Covid-19 vaccine management system used to process reservations was blamed on the morning chaos, which also affected the Royal Exhibition Center.

Jeroen Weimar, the test commander in Victoria, said the technical failure was fixed at 10.30 am and the site “has been vaccinating people during this period.”

“I am frustrated with this. There is no doubt that this is not what we would like to see in our operating system,” Mr. Weimar said.

Some people eager to get vaccinated chose to wait in line outside the Melbourne Convention and Exhibition Centre. A man told the Sunday Herald Sun that he was finally vaccinated six hours later.

But many people turned home, obviously depressed.

A woman who claimed to be eligible for Pfizer injections came to the vaccination center at noon on Friday and was told to return on Saturday morning.

She arrived at 9 o’clock in the morning when the door was supposed to open, but was quickly told not to accept walk-in.

A Covid marshal told the woman that it was too late and suggested that she should camp overnight.

“I didn’t line up all night. It’s too cold,” the woman said.

Tony Zarka appeared while reading a tweet from the Royal Melbourne Hospital. He said that the ground staff did not know the news and told him that the center was closed at 4:30 pm.

He was finally vaccinated.

A man turned to leave and said that it was “frustrating” because he would start working in the hotel quarantine next week. “It looks like they are understaffed and overworked,” he said.

The 42-year-old Neelosha Pangasa appeared in her camera in the afternoon. She said that the staff had put in more effort after communicating “total breakdown”.

On Saturday night, the Royal Melbourne Hospital apologized for the confusion that day, saying that the center will make an appointment before 5:30 pm, and the staff will make the final arrival by 6 pm.

For the first time, the vaccinations carried out at the state-run center on Friday exceeded 21,000.

laura.placella@news.com.au

Read related topics:COVID-19 vaccineVaccine launch

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