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Luca Ferrari, as the CEO of the developer Bending Spoons (the company is no longer involved in running the system), was deeply involved in the launch of the contact tracking app Immuni in Italy. Immuni was launched in June 2020. It is about 30,000 hours of donated labor in Ferrari’s words, but it is tricky to establish connections between technology and public institutions.
“Everyone we deal with [at the government] Determined to help people. “He said. “However, the slight misalignment of priorities and goals caused severe headaches and slowdowns. ”
He said, for example, Immuni requires users who test positive for covid to contact local public health officials. However, these departments usually have too much workload to process the request correctly, so the use of the application has not reached the level originally hoped.
He also said that the government allowed chaotic information about the app’s credibility to flood and waited a long time to counteract it.
He said that despite this, the next wave of pandemic technologies can still learn from these lessons, and any future public health emergencies can also benefit from them. “
Globally, Parker and his team at the Ada Lovelace Institute have been carefully monitoring how digital vaccine certificates are issued.Last week, they published 110 pages Recommendation report [pdf]. She said that although it is too early to judge the pricing of NHS apps, “they are progressing very slowly, and I think this is a good thing.”
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