Ozonetel provides a fully integrated platform that allows companies to communicate effectively with a large number of customers.
SAN ANTONIO, July 25, 2022 /PRNewswire/ — Based on its recent analysis of the speech analytics for the customer experience market, Frost & Sullivan recognizes Ozonetel with the 2022 India New Product Innovation Award for providing an innovative customer experience cloud-based management solution that eliminates the hassles and high costs associated with traditional contact center software. Ozonetel was founded in 2007 and launched the first cloud-based customer experience solution in India that supported contact center management operations with a spectrum of tools and analytics to monitor and track customer interactions.
Ozonetel’s cloud communication services provide a well-rounded suite to reach, engage, assist, and retain customers with artificial intelligence (AI) and outstanding 24/7 customer support. The company has a strong customer-centric approach that allows it to innovate and fulfill its market’s needs constantly.