Monument Bank leverages technology to enhance its customer experience
PUNE, India and LONDON, Aug. 2, 2022 /PRNewswire/ — Monument BankUK’s first neo bank focused on the needs of the ~4.8 million ‘mass affluent’, has partnered with Persistent Systems (BSE: PERSISTENT) and (NSE: PERSISTENT), a Global Digital Engineering provider to build a bespoke, cloud-native digital banking platform for lending and deposit services to support Monument’s ongoing operations. Monument’s target clients are usually pressed for time and often feel underserved and undervalued by other banking providers. Monument’s mission is to help its clients prosper and optimise their time by offering smart, efficient and flexible solutions.
Persistent was engaged in the designing and planning of Monument’s technology systems and subsequently helped construct the Bank’s bespoke systems architecture using a flexible building block approach. This approach enables new components to be added and swapped over time to take advantage of the latest innovations, allowing Monument to choose and integrate multiple SaaS based core component technologies.
Monument is dedicated to providing exceptional, high-value customer service, enabled by a host of innovative, industry verticalised, cloud technology solutions. Persistent has been instrumental in advancing the Bank’s strategic goals by helping to build the Bank’s architecture that combines services with an adaptable , cloud-based platform, including components to provide core banking, CRM, payment services, AML/KYC, general ledger and regulatory reporting.
Monument is focused on the ‘mass affluent’ client market, which includes business professionals, entrepreneurs, and property investors. Having received its full banking license in November, Monument …