IR Collaborate Extends Microsoft Teams User Experience Management to Carrier Networks – QNT Press Release

  • The solution monitors connections between Session Border Controllers (SBCs) and Microsoft Teams Direct Routing.
  • Large enterprises, Managed Service Providers (MSPs) and operators can gain real-time visibility, ensuring a seamless user experience on cloud or hybrid platforms.

SYDNEY, May 10, 2022 /PRNewswire/ — IR (ASX:IRI) a leading global provider of performance management and analytics for unified communication and collaboration, IT infrastructure, and payment ecosystems, today announced an enhancement to the Collaborate solution for Microsoft Teams. This includes an extension of monitoring SBCs for audio calls on carrier networks connected to Microsoft Teams Direct Routing. A single health dashboard can now provide visibility into the multiple communication systems connected to each other.

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