The new Customer Experience Center of Excellence provides continuous operational review, coaching and analytical support to franchisees across the globe
ATLANTA, May 3, 2022 /PRNewswire/ — The International division of Focus Brands LLC (Focus Brands International), a leading developer of iconic global, multi-channel foodservice brands, has teamed up with Auxis, a well-respected consulting and outsourcing firm, to inaugurate its first international franchise operations support center. The company’s new Customer Experience Center of Excellence (CECE), located in Heredia, Costa Ricaaligns with its mission to serve people and potential. The CECE provides an affordable and effective means to deliver world-class operations support to enhance the customer experience and improve the performance of franchisees’ restaurants.
