Dubber and Optus launch mobile recording for enterprise services – QNT Press Release

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Melbourne, Australia, December 12, 2021 /PRNewswire/-—— Dubber Corporation Limited (ASX: DUB) (Dubber) is pleased to announce that its unified call recording and voice AI platform is being launched on the Optus mobile network.

As Optus mobile recording and artificial intelligence-powered by Dubber, This product represents the first initiative in Australia, and provides Dubber unified call recording and AI as a native function of the Optus mobile network. As a result, enterprise customers on Optus can now access cost-effective and complete recording and dialogue insight solutions through almost any form of communication.

Highlights of the announcement:

  • The industry leader in the field of secure and scalable recording and dialogue intelligence can be immediately configured as a scalable SaaS service without capital or service expenditure.
  • Allow corporate and government users to securely record all mobile phone compliance, customer, personnel, and revenue intelligence.
  • Artificial intelligence insights, including real-time sentiment analysis, transcription, and alerts for every call
  • Seamless integration with CRM solutions such as Saleforce.com and compliance platforms

Optus corporate customers will be able to access all call recordings, text records, and instant emotional data, and perform real-time searches from their mobile phones or browsers with one click.

In addition, companies with monitoring, internal policies, and broader compliance requirements will now be able to capture mobile conversations,…

The full story can be found on Benzinga.com

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