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Lund, Sweden, January 13, 2022 /PRNewswire/—— Alfa Laval has signed a partnership agreement with mass service provider BenLink to expand its range of services, mainly in food and selected energy applications. BenLink’s extensive network of service technicians will be able to provide real-time maintenance and support under the supervision of Alfa Laval technical experts – further supporting Alfa Laval’s heat transfer services business.
Alfa Laval’s services business accounted for 29% of the company’s order book (2020) and has shown good growth over the past few years. Alfa Laval continuously strives to ensure customer uptime by providing quality service, through its own organization and tools that provide digital and remote services, and through collaboration with partners such as BenLink, and more than 4,000 technicians. Germany, India, UK and America.
“Being able to deliver a great customer experience is critical to our relationship with our customers,” said Nish Patel, President of Food and Water…
The full story is available on Benzinga.com
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