60% of Employees Using AI Regard It as a Coworker, Not a Job Threat – QNT Press Release


New MIT Sloan Management Review and Boston Consulting Group Research Finds That Organizations Are Far More Likely to Derive Value From AI When Their Workers Do So as Well

BOSTON, Nov. 1, 2022 /PRNewswire/ — Despite the popular belief that organizations derive value from artificial intelligence (AI) at the expense of the individuals they employ, and that AI-powered automation can lead to the displacement of workers, 60% of employees view AI as a coworker and not a job threat. Furthermore, organizations with employees who derive value from AI are 5.9 times as likely to see significant financial benefits from it than organizations where employees do not get value from AI, according to a report from MIT Sloan Management Review (MIT SMR) and Boston Consulting Group (BCG) being released today.

The report, “Achieving Individual — and Organizational — Value With AI,” presents findings from the sixth annual research effort between MIT SMR and BCG on AI and business strategy. It includes results from a global survey of 1,741 managers and interviews with 17 executives representing more than 100 countries and 20 industries on the use of AI at work. According to the report, individuals derive personal value from AI when using the technology improves their self-determination, which encompasses their competency, autonomy, and relatedness.

“AI use in business is now pervasive. Many technologies have embedded, even hidden, AI components that workers may not even be aware of. When everyone is using AI to some degree — and getting value from it — familiar tropes become problematic,” said Sam Ransbothamprofessor of analytics at Boston College and guest editor for the MIT SMR Artificial Intelligence and Business Strategy Big Ideas research initiative. “For example, the idea that managers who use AI will replace managers who don’t use AI loses meaning when everyone is using AI.”

Understanding the Extent of AI at Work

AI use is so pervasive that individual workers may take some of its applications for granted. According to the findings, 66% of individuals report that they do not use AI or use it only minimally. But when prompted with specific examples of AI-enhanced business applications, …

Full story available on Benzinga.com



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