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ADELAIDE, AUS, July 20, 2022 – (ACN Newswire) – TrialWire(TM) Technology Platform, the most secure and rapid digital patient recruitment Platform for trial rescue, today announced the rollout of the proprietary SMS/Text patient contact system across all studies globally.
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The SMS/Text patient contact system is a world first in speed, security, and compliance for study coordinators contacting patients to discuss their study application and site bookings.
It is primarily designed to speed up the contact process which is typically delayed using phone or email. Up to 50% of patients can be lost due to contact failure because they often don’t answer an unknown number call from a site. In addition, study coordinators often can’t afford the time to call more than 3-4 times in the hope of connecting with the patient.
TrialWire has found from patient responses that 92% want to be contacted by SMS/Text so this was a driving force behind the development and rollout of the service. This includes studies for older people.
The SMS/Text system can support all languages and keeps a record in the study coordinator’s Dashboard of all conversations.
Most study coordinators are using the contact system to arrange then confirm times for screening calls, or site screening visits.
TrialWire recruitment can start in under 24-hours because the…
Full story available on Benzinga.com
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