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Joins network of Experience Builders transforming customer engagement with solutions that leverage the capabilities of Avaya’s OneCloud™ platform
CHARLOTTE, NC, June 9, 2022 /PRNewswire/ — T-Metrics announces it has been selected by Avayaa global leader in solutions that enhance and simplify communications and collaboration, for membership as a Technology Partner in the Avaya DevConnect program. Avaya delivers open, converged, and innovative solutions for contact centers and unified communications that create exceptional communications experiences for customers and employees.
The proven interoperability of T-Metrics’ CX-2025 advanced omnichannel contact center SaaS solution with Avaya OneCloud™ solutions deliver a highly scalable, fully featured platform within a secure environment. This combination provides customers with a single solution that best fits their needs either on -premise, in the cloud (public, private, or FedRAMP), or in a hybrid environment. With the T-Metrics solution, Avaya customers can realize productivity gains through a single sign-on and consistent user interface regardless of consumption model. As a DevConnect Technology Partner, T-Metrics enables Avaya to offer customers …
Full story available on Benzinga.com
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