ZhongAn Online Released 2021 Annual Report – QNT Press Release

– GWP surpassed RMB20 billion for the first time, up 21.9% yoy
– Achieved underwriting profit for the first time, profit attributable to owners of the parent surged by 110.3% yoy
– Technology export revenue increased by 42% yoy, powering digitalization across global insurance industry

HONG KONG, Mar 25, 2022 – (ACN Newswire) – ZhongAn Online P & C Insurance Co. Ltd. (“ZhongAn Online” or “ZhongAn” or the “Company”, HKEx: 6060) released its audited annual report for the year ended December 31, 2021 (“the reporting period”). The Company leveraged its strengths in insurance technology and rich resources connected through its ecosystems to further promote insurance inclusion. The Company provided insurance services for more than 500 million users with a caring hand, the number of customers receiving claim payment reached 129 million in 2021.

Adhering to the strategy of “sustainable growth with quality” and technology-driven cost reduction and efficiency improvement, the Company printed solid numbers in 2021. Gross written premium (GWP) reached RMB20.37 billion, representing a year-on-year increase of 21.9%. Combined ratio improved to 99.6%, marked the first underwriting profitable fiscal year in its history. Net profit attributable to owners of the parent reached RMB1.16 billion, representing a year-on-year increase of 110.3%, on the back of increased operational efficiency and robust growth of investment income.

Under the dual-engine growth strategy of “Insurance + Technology”, ZhongAn exported its insurance technology capability and advanced Insuretech know-how to insurers and brokers, to fuel the digitalization in the insurance industry worldwide. During the reporting period, ZhongAn’s technology export revenue reached RMB520 million, representing a year-on-year increase of 42%, and served 109 customers in the insurance industry.

Insurance segment – health ecosystem and digital lifestyle ecosystem remain top contributors with favorable channel mix shift

The health ecosystem recorded RMB7.69 billion in GWP, representing a year-on-year increase of 16%. The Company provided health protection to approximately 25.86 million insured customers in 2021, the number of paying users of individual health insurance reached 18 million, representing a year-on-year increase of 30%.

To achieve such performance, ZhongAn upheld to its philosophy of health inclusion. ZhongAn upgraded its flagship product, Personal Clinic Policy series, incorporating over 30 special rare disease drugs for the youth and launched exclusive medical protection …