Strong EBITDAaL growth of 10.7% in the last quarter of 2021 due to solid growth in retail service revenues and efficient cost management

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Press release
Embargo until 11 February 2022 at 7:00 am
Regulated information – Inside information

Financial information for the fourth quarter and full year 2021

Strong EBITDAaL growth of 10.7% in the last quarter of 2021 due to solid growth in retail service revenues and efficient cost management

Q4 Operational Highlights

Go portfolio continued to be successful, supported by the launch of Go Extreme. During the quarter, 24k new mobile postpaid customers, reaching 2.7m subscribers (+3.9% yoy).
Cable net adds totalled 12k new customers. The quarter was characterised by aggressive campaigns and gifts for end-of-year period from competition.
B2C convergent ARPO decreased by 1.3% yoy to €72.7, due to the growing Love Duo customer base with a lower price point, lower set-up fees, as well as discounts on mobile tariff plans in convergence.
Mobile only postpaid ARPO increased by 0.6% yoy to €19.9, mainly due to increased out-of-bundle from higher roaming traffic.

Orange Belgium: key operating figures
	Q4 2020	Q4 2021	change
Mobile postpaid customer base (in ‘000)	2 641	2 743	3.9%
Net adds (in ‘000)	26	twenty four	-4.2%
Mobile only postpaid ARPO (€ per month)	19.8	19.9	0.6%
Cable customer base (in ‘000)	326	394	20.8%
Net adds (in ‘000)	twenty two	12	-44.4%
B2C convergent ARPO (€ per month)	73.6	72.7	-1.3%

Strong EBITDAaL growth of 10.7% in the last quarter of 2021 due to solid growth in retail service revenues and efficient cost management – QNT Press Release